Frequently Asked Questions

FAQs

Please see some answers to our commonly asked questions.

Manage your membership
Please see our resources and tips to manage your membership via our Active World app.

Learn More


Contact Us
We are always interested in your feedback to help improve the services at Dickson Pool, please talk to one of our friendly staff members or submit an enquiry via the Contact Us page.

Get In Touch

Our pool temperatures are monitored daily, however may fluctuate slightly due to weather.

50m Pool – 27°C
Learners Pool – 32°C
Toddler Pool – 30°C

No, only one person per visit pass.

Yes, we do! We have a QR Code out at the reception for you to sign in with your phone.

We accept the following concession cards on the criteria that they have a valid expiry date and that the card is shown upon your first visit for new concession memberships or each casual visit to the centre:

  • Health Care card
  • Pensioner & Senior card
  • Student card
  • DVA White and Gold Card

GOswim members can place their membership on hold for up to 6 weeks per year for a fee of $5 per week. This can be self-managed via our Active World app, please see more information and directions on our Manage Your Membership page.

All Season Pass’ or Multi Visit Pass’ cannot be placed on suspension or extended.

Manage my Membership

As part of your GOswim membership agreement, we require 30 days written notice for any cancellations. Please email dicksonpool@belgravialeisure.com.au

There are no cancellation fees. If your cancellation is due to a medical emergency or of a similar nature, please contact management with the details to discuss your options.

Season Pass and Multi Visit Pass holders cannot cancel their membership unless due to medical reasons.

Become a member

We have a range of memberships to suit all fitness goals and budgets.
Join our community today.

Memberships